gj22 Terms and Conditions

Eligibility and Account Registration

1.1 Age Requirement and Eligibility

To register on gj22 and use its services, you must meet the following conditions:

• You must be at least 21 years of age.
• You must be located in a jurisdiction where online gaming is not prohibited by law.
• You must not be enrolled in any gambling addiction treatment program.
• You must not be voluntarily registered on a self-exclusion list.
• You must use the account in your own interest and for yourself — not on behalf of anyone else.

1.2 Registration Process

To open an account on gj22, you must provide accurate and complete information. Each person may open only one account. If the information provided at registration is found to be false or incomplete, gj22 reserves the right to close the account immediately.

1.3 Identity Verification (KYC)

gj22 may request identity verification documents (national ID, passport, etc.) at any time. Identity verification may be mandatory before a withdrawal is processed. We reserve the right to place a hold on balances until verification is complete.

Account Security

2.1 Password and Login Credentials

You must keep your account login credentials (username and password) completely confidential. Sharing this information with any third party is prohibited. You are solely responsible for all activity carried out through your account.

2.2 Unauthorized Access

If you notice any unauthorized access or suspicious activity on your account, notify our support team immediately. gj22 will take steps to secure the account promptly. gj22 is not liable for losses resulting from your own negligence.

• Use a strong password — a combination of uppercase letters, lowercase letters, numbers and special characters.
• Avoid logging in from public or shared devices.
• Change your password regularly.
• Always log out after use.

Deposit and Withdrawal Policy

3.1 Deposit Methods and Limits

gj22 supports the following payment methods: bKash, Nagad, Rocket and Upay. The minimum deposit amount for each method is ৳300. Deposits are generally credited to the account instantly.

3.2 Withdrawal Policy

Withdrawals may be made from successfully registered and verified accounts. The minimum withdrawal amount is ৳500. Withdrawals are generally processed within 10 to 45 minutes.

3.3 Transaction Terms

• All transactions are conducted in Bangladeshi Taka (BDT / ৳).
• Before making a deposit, verify that your payment account is registered in your name.
• gj22 will not be responsible for failed transactions caused by incorrect information provided by the user.
• In cases of suspicious financial activity, withdrawals may be suspended and the account may be placed under investigation.
• gj22 is not liable for transaction delays caused by technical issues, but will make every effort to resolve them quickly.

3.4 Anti-Money Laundering

gj22 is committed to preventing money laundering and financial crime. If a deposit is attempted to be withdrawn without placing any bets, gj22 reserves the right to cancel that withdrawal. Such unusual activity may be subject to investigation.

Bonuses and Promotional Offers

4.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 will earn an additional ৳1,000 bonus — giving a total balance of ৳2,000. Or depositing ৳18,000 will earn the maximum bonus of ৳8,000 — giving a total balance of ৳26,000.

4.2 Wagering Requirement

Before withdrawing bonus funds, a wagering requirement of 10 times (10x) must be met. This means that for a ৳1,000 bonus, a total of ৳10,000 in bets must be placed before withdrawal.

4.3 General Bonus Rules

• Each bonus offer applies once per person / household / device / IP address.
• Bonus claims may be subject to a time limit — see the terms stated on the offer page.
• gj22 reserves the right to modify, suspend or cancel any promotional offer.
• If any misuse or abuse of a bonus is found, the bonus will be cancelled.
• Any attempt to claim bonuses by opening multiple accounts will result in all accounts being closed.

4.4 VIP Program

The gj22 VIP program has five tiers: Bronze, Silver, Gold, Platinum and Diamond. Each tier offers a weekly cashback benefit — from a maximum of 0.3% at Bronze up to a maximum of 1.5% at Diamond. Advancement to higher tiers depends on regular play.

Gaming Policy and Rules

5.1 Fair Play Policy

gj22 is committed to ensuring a fair, transparent and secure gaming environment for all members. The games on our platform are operated by licensed game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi and Microgaming.

5.2 Game Outcomes

All game outcomes are determined by a Random Number Generator (RNG). Neither gj22 nor its staff can influence the outcome of any game. In the event of a technical error, the game result may be voided and bets will be returned.

5.3 Responsible Gaming

• Online gaming is a form of entertainment, not a source of income.
• Do not bet more than you can afford to lose.
• Set playing limits and take regular breaks.
• If you experience any problems, visit our Responsible Gaming page.

Prohibited Activities and Restrictions

The following activities are strictly prohibited on the gj22 platform and may result in account closure and balance forfeiture:

• Creating or operating multiple accounts.
• Registering or conducting transactions using another person's identity.
• Using hacking, bots or automation on game software or systems.
• Placing bets in a coordinated manner to abuse bonuses (bonus abuse or arbitrage).
• Conducting money laundering or illegal financial activities.
• Applying fraudulent strategies against the platform.
• Engaging in harassing or offensive behavior toward other members.
• Operating an account on behalf of a minor or ineligible person.

Privacy and Data Protection

7.1 Data Collection

gj22 collects personal information necessary for providing its services. This information is used for account management, payment processing and security verification. To read our full privacy policy, visit the Privacy Policy page.

7.2 SSL Security

All data is secured through SSL encryption. We never sell or rent your financial information to third parties. We are committed to maintaining the highest standards of security.

7.3 Cookie Policy

gj22 uses cookies to ensure the website functions properly and to improve the user experience. By continuing to use the platform, you are accepting the cookie policy.

Limitation of Liability

8.1 Service Interruptions

gj22 is not liable for temporary service interruptions caused by technical issues, maintenance, third-party server problems or other reasons. However, every effort will be made to restore service as quickly as possible.

8.2 Third-Party Services

gj22 is not directly responsible for the actions of third-party payment providers or game suppliers. Each of these services is governed by its own terms and conditions.

8.3 Gaming-Related Losses

Online gaming carries financial risk. gj22 will not provide any compensation for funds lost during gameplay. All bets are placed voluntarily and entirely at the member's own risk.

Account Suspension and Closure

9.1 Closure at Member's Request

You can close your account at any time by requesting our support team. Before the account is closed, you will be given the opportunity to withdraw your available balance, provided there are no active wagering conditions.

9.2 Closure Initiated by gj22

gj22 may close an account without prior notice for the following reasons:

• Violation of terms and conditions or fraudulent activity.
• Use of a false identity or forging documents.
• Operating multiple accounts.
• Money laundering or illegal financial activity.
• Extended period of inactivity (generally 12 months).

9.3 Self-Exclusion Feature

As part of responsible gaming, you can activate self-exclusion. During this period, access to your account will be restricted. For more details, please visit the Responsible Gaming page.

Dispute Resolution Process

10.1 Filing a Complaint

If you have a dispute or complaint, please first contact us via our 24/7 live chat or email ([email protected]). We will provide an initial response within 72 hours of the complaint being filed and will attempt to resolve it.

10.2 Internal Review

If the matter is not resolved through live chat, the complaint will be referred to our specialist team. For complex disputes, resolution may take up to 14 business days.

10.3 Final Decision

In all disputes, the decision of gj22 shall be considered final and binding. However, we are always committed to following a fair and transparent process.

General Provisions

Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming policy together form the entire agreement between you and gj22. Any previous oral or written understanding is replaced by this agreement.

Severability

If any provision of these terms and conditions is found to be invalid or unenforceable for any reason, the remaining provisions will remain fully in effect.

Changes to Terms and Conditions

gj22 may modify these terms and conditions at any time. For significant changes, members will be notified by email or via a notice on the platform. Continued use of the platform after any changes will be considered your acceptance of the new terms and conditions.

If you have any questions about these terms and conditions, please contact us at: [email protected] or via 24/7 live chat.