gj22's Privacy Policy

1 Introduction

gj22 ("we", "our", "platform") is a trusted online casino and betting platform for Bangladesh. When you use our website gj22.lat, register, or use our services, you voluntarily share certain personal information with us.

This privacy policy explains in detail what information we collect, why we collect it, how we use it, and what steps we take to protect your information. By continuing to use our platform, you are considered to have agreed to the terms of this privacy policy.

We take our users' privacy very seriously and under no circumstances transfer your information to unauthorized third parties.

2 Information We Collect

gj22 collects the following types of information to manage your account, provide services, and ensure the security of the platform:

2.1 Personal Identity Information

• Full name (as per ID)
• Date of birth and age verification details
• National ID or passport number (for identity verification)
• Mobile phone number
• Email address

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account details (for transaction verification only)
• Deposit and withdrawal history
• Transaction timestamps and amounts

2.3 Technical and Usage Information

• IP address
• Browser type and version
• Device information (mobile or desktop)
• Time spent on the platform and browsing patterns
• Cookies and session data

3 Purpose of Data Collection

We collect and process your information only for the following legitimate purposes:

• Account registration and management: Opening, verifying, and keeping your account secure.
• Identity verification: Confirming that you are at least 21 years old and that your identity is genuine.
• Financial transactions: Processing secure deposits and withdrawals through bKash, Nagad, Rocket, and Upay.
• Customer support: Responding to your complaints or questions and resolving issues.
• Platform improvement: Analyzing data to enhance the user experience.
• Fraud prevention: Detecting suspicious activity to protect the platform and its users.
• Legal compliance: Meeting applicable regulations and the requirements of regulatory bodies.
• Promotions and bonus offers: Informing you about relevant offers and bonuses based on your preferences (with your consent only).

4 Data Storage and Security

gj22 uses industry-standard technology and methods to protect your personal information. Our security measures include:

4.1 Encryption Technology

Our platform uses 256-bit SSL encryption, which keeps all your information completely secure during transmission. This technology is used by international banks and financial institutions.

4.2 Server Security

Our servers are housed in secure data centers and undergo regular security audits. Firewalls and advanced access controls are maintained to prevent unauthorized access.

4.3 Data Retention Period

We retain your information for as long as your account is active and for as long as required to meet legal obligations. After an account is closed, records may be kept for a specified period in accordance with regulatory requirements.

4.4 Internal Access Controls

Only those members of our staff who need access to carry out specific responsibilities are granted limited access to your information. All staff are bound by strict confidentiality agreements.

5 Sharing Information with Third Parties

gj22 does not sell, rent, or commercially transfer your personal information to any third party. However, information may be shared in the following limited circumstances:

• Payment processors: The minimum information necessary to complete transactions through bKash, Nagad, Rocket, and Upay is shared.
• Game providers: Authorized game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe may process gameplay data.
• Legal authorities: In response to a lawful order or demand from a court, government body, or regulatory authority, we may be required by law to provide information.
• Technology partners: Service providers contracted for platform operations and security may use limited information under strict confidentiality rules.

Outside the circumstances listed above, we do not disclose your information to third parties under any circumstances.

6 Cookies Policy

gj22 uses cookies to improve your browsing experience. Cookies are small text files stored on your browser or device.

6.1 Cookies We Use

• Essential cookies: Required for the basic functionality of the platform, such as maintaining login sessions.
• Functional cookies: Used to remember your preferences, such as language and display settings.
• Analytics cookies: Used to monitor site usage and improve services.
• Security cookies: Used for fraud detection and protecting your account.

6.2 Cookie Controls

You can disable cookies through your browser settings. However, disabling essential cookies may affect some platform functionality and you may experience difficulty signing in.

7 User Rights

You have the following rights over your personal information. To exercise these rights, contact our support team:

7.1 Right of Access

You have the right to receive a copy of the information we hold about you. Upon such a request, we will provide the information within 30 working days.

7.2 Right to Rectification

If there is any error or incompleteness in the information we hold about you, you may request that it be corrected. We will make the appropriate correction after verifying your identity.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, this right may be limited in cases involving legal obligations, ongoing disputes, or financial records.

7.4 Right to Object to Processing

You may object to your information being used for promotional communications or marketing purposes. We will act on such a request as soon as we receive it.

7.5 Right to Data Portability

You may request your personal information held by us in a structured, machine-readable format.

8 Protection of Minors

gj22 strictly prohibits access by anyone under the age of 21. Our platform is for adults only.

We do not intentionally collect any information from persons under the age of 21. Age verification is mandatory during the registration process. If we become aware that a minor has registered on our platform, the account will be closed immediately and all associated information will be deleted.

If you become aware of an account belonging to a minor, please notify our support team immediately.

9 International Data Transfers

Some of our technology partners or game providers may be located outside Bangladesh. In such cases, your information may be transferred internationally.

For any international data transfer, we ensure that the receiving party maintains adequate data protection measures and is bound by an appropriate agreement with us. We never send information to insecure or unknown destinations.

10 Response to Security Breaches

If there is any reason to believe that the security of your information has been compromised, we will take the following steps:

• An internal investigation will be launched immediately upon identifying the incident.
• Affected users will be notified as quickly as possible by email or platform notification.
• The relevant authorities will be informed according to the nature and extent of the breach.
• Necessary system improvements will be made to prevent such incidents in the future.

11 Changes to This Policy

gj22 reserves the right to update this privacy policy from time to time in response to changes in the scope of services, legal requirements, or technology.

For any significant changes, we will notify you in the following ways:

• By updating the "Last updated" date on this page.
• By sending a notification to your registered email address.
• By displaying an introductory message when you log in to the platform.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly.

12 Applicable Law and Jurisdiction

This privacy policy is governed by applicable laws and regulations. We always operate on a lawful basis when processing your personal information and give your best interests the highest priority.

If a dispute arises regarding any aspect of this policy, we ask that you contact our support team first. We will endeavor to resolve any complaint quickly and fairly.