21+ | Safe Gaming

gj22's Commitment to Responsible Gaming

gj22 believes that entertainment is best enjoyed when it is controlled. Follow our protection tools and guidelines and stay safe.

Why Is Responsible Gaming Important?

Online gaming and betting can be an enjoyable form of entertainment — as long as it is kept within the right limits. At gj22 we always want our players to play in a healthy, safe and enjoyable way. Responsible gaming means setting your own budget, managing your time and not letting gaming take priority over other important areas of your life.

We believe gaming should be a source of entertainment, not a primary source of income. Every player should clearly understand that both winning and losing are part of the experience. gj22 is committed to helping you build that awareness and make the right decisions.

For all our registered players in Bangladesh, we have put in place a number of tools and measures to ensure a safe gaming environment. On this page you can find full details about all of those features.

gj22 is for players aged 21 and above only. Opening an account or playing games by minors is strictly prohibited. Proof of age is mandatory at the time of account verification.
A note for parents — please use parental control software to keep children and teenagers away from this platform.

Our Protection Tools and Features

gj22 provides these features free of charge to keep your gaming experience safe.

Set Deposit Limits

You decide the maximum amount you will deposit per day, per week or per month. Once a limit is set, it takes at least 24 hours to take effect when increasing, but lowering it takes effect immediately.

Self-Exclusion

You can lock your account for a set period — 30 days, 6 months, 1 year or permanently. While self-exclusion is active, logging in, depositing or placing bets will not be possible.

Time-Out Break

Use the time-out feature to take a break from continuous gaming. You can set a temporary pause for any period from 24 hours up to 7 days. Your account will remain inactive until the break period ends.

Session Time Limits and Reminders

On-screen notifications are sent at regular intervals to remind you how long you have been playing. You can also set a maximum session duration, after which you will be logged out automatically.

Set Loss Limits

Set a maximum loss limit in advance to protect your finances. Once you have lost the set amount, your session will end automatically and there will be no risk of further losses.

24/7 Bengali Support

If you run into any problem related to gaming, our live chat support team is available around the clock. Share your concerns in Bengali — we are here for you.

Warning Signs of Problematic Gaming

If you notice any of the signs below in yourself, stop and seek help. Each sign is an indication that gaming has gone beyond the limits of entertainment.

  • Spending more than your budget and feeling regret afterwards
  • Placing increasingly larger bets to try to recover money you have lost
  • Hiding your gaming from family or friends
  • Taking on debt or dipping into savings to fund gaming
  • Playing games while neglecting work, studies or family responsibilities
  • Feeling restless, anxious or irritable when not playing
  • Repeatedly failing in attempts to stop playing
  • Playing games to escape feelings of depression or loneliness

6 Golden Tips for Responsible Gaming

01

Set a Budget

Before you start playing, ask yourself — how much are you willing to lose? Treat that amount as your budget and never deposit more than that.

02

Stick to Time Limits

Decide how long you will play before each session. Set an alarm and when the time comes, genuinely stop — avoid the temptation to play just a little longer.

03

Accept Losses as Normal

Winning and losing are both normal in gaming. Placing larger bets to recover lost money is a dangerous habit — avoid it.

04

Maintain Balance in Your Life

Family, friends, work, rest — these come first. Do not let gaming harm the core parts of your life.

05

Do Not Play Under the Influence

It is hard to make good decisions when your mind is not clear. Play with a clear head and full awareness.

06

Do Not Hesitate to Ask for Help

If you lose control of your gaming, contact gj22's support team. We are here to offer solutions, not judgement.

How to Activate Protection Tools?

After logging in to your gj22 account, go to the "Account Settings" section and select the "Responsible Gaming" option. There you will find all the tools including deposit limits, loss limits, time-out and self-exclusion.

If you have trouble changing these settings yourself, let our team know via 24/7 live chat — we will activate the necessary protections on your behalf.

Once self-exclusion is activated, it cannot be reversed until the set period has ended. This is intentionally designed so that no one falls into the trap of impulsive decisions.

Contact Support

24/7 Live Chat — get instant support fully in Bengali
[email protected] — you can reach out by email with full details
Your information is kept completely confidential
No judgement — only solution-focused conversations

If you feel that you or a loved one is developing a gaming problem, please contact us today. Seeking help without delay is the wisest thing to do.

Protection of Minors

gj22 always ensures that this platform is for adults only — that is, players aged 21 and above. Age is verified at the time of registration and any suspicious account is investigated.

Parents are advised to use software on their devices that blocks children and teenagers from accessing online gaming or betting sites. Keep computers and smartphones at home protected with a password.

  • Never share your account password with family members.
  • Do not leave your device unattended while logged in.
  • If a minor has used your account, notify us immediately.
  • If a minor has been playing on your account, let us know — we will begin the process of returning the affected amount.

Frequently Asked Questions

Log in to your gj22 account and go to "Account Settings" → "Responsible Gaming". There you will find options to set daily, weekly or monthly deposit limits. Lowering a limit takes effect immediately, but increasing a limit takes effect after 24 hours.

Yes. Once self-exclusion is active, you will have the opportunity to withdraw any remaining balance in your account via your chosen payment method (bKash, Nagad, Rocket or Upay). Contact us on live chat for help with this.

A time-out is a short break — typically from 24 hours up to 7 days. Once the period ends, your account is reactivated automatically. Self-exclusion, on the other hand, is for long-term protection — from 30 days up to permanent — and cannot be reversed before the period ends.

First, contact our 24/7 live chat or email us at [email protected]. Our team will help you activate self-exclusion or other protective measures. Also, talk to a trusted family member — do not face this alone, seek help.

Yes. Age verification is mandatory when opening an account at gj22 and before your first withdrawal. Verification is completed using a national identity card or passport. Accounts belonging to users under 21 are closed and any deposited funds are returned.

Your account may be reactivated after the set period has fully elapsed. However, even after the period ends, the account is not reactivated automatically — you must consciously contact live chat and request reactivation. For permanent self-exclusion, this is no longer possible.

Play Safe, Stay Happy

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